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Frequently Asked Questions2024-09-14T06:31:32+00:00

Frequently Asked Questions

Frequently Asked Questions

How do I book a tour?2024-09-14T05:58:17+00:00

Ready to ride with us? Great! Click the book now button to book a tour.

Are children allowed?2024-09-14T05:59:00+00:00

Not currently, since insurance requires riders to be 18+.

What are the weight limits?2024-09-14T06:00:18+00:00

275 lbs

What are the height requirements?2024-09-14T06:00:44+00:00
The minimum height is 5’. Please let us know if you are shorter than 5’3” so we can find the best fitting bike for you.
Do I need to sign a waiver?2024-09-14T06:01:18+00:00

Yes. Everyone will need to complete a waiver.

Is it safe?2024-09-14T06:01:50+00:00

Yes! We have a combined 30 years of experience, and all our guides are trained in proper road safety. Prior to embarking on your bikes, we will provide a safety briefing and make sure you understand how to use your e-bike.

What is your cancellation policy?2024-09-14T06:02:21+00:00

Change of plans? No worries.

For groups of less than 6, if you let us know at least 24 hours in advance, we will offer a full refund for groups who need to cancel.

Are babies allowed?2024-09-14T06:03:00+00:00

Currently, babies are not allowed.

What are the physical requirements?2024-09-14T06:03:35+00:00

You can pedal as much or as little as you want. All of our bikes offer easy assistance.

Is food or alcohol provided?2024-09-14T06:04:08+00:00

No, although you can bring your own food or snacks. Wine tasting will be offered at completion of the tour (not included in the price of the tour). The tasting is discounted for eVenture Sonoma tour guests.

Are there bathrooms?2024-09-14T06:04:41+00:00

There will be restroom stops available along the way every 30-45 minutes.

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